Privacy Policy

Last updated: August 2026

Aughtersons Limited respects your privacy and is committed to protecting your personal information. This privacy notice explains how we collect, use and protect personal information when you visit this website or contact us.

Who we are

Aughtersons Limited is the controller responsible for personal information covered by this notice. Aughtersons Chartered Accountants is a trading name of Aughtersons Limited. Our registered office is 1 Wheatsheaf Close, Woking, Surrey GU21 4BL.

For privacy enquiries, please email enquiries@aughtersons.com.

Information we may collect

We may collect information that you provide when you contact us, including your name, email address, telephone number, organisation and the contents of your enquiry. Our web hosting and security providers may also process limited technical information, such as your IP address, browser type, device information, referring page and access times, for security, diagnostics and operation of the website.

How we use your information

We may use personal information to respond to enquiries, communicate with prospective and existing clients, provide and administer our professional services, maintain business records, protect the security of our website and systems, and comply with legal or regulatory obligations.

Our lawful bases

Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract or to perform a contract; because we have a legal obligation; or because it is in our legitimate interests to operate our business, respond to enquiries, maintain appropriate records and protect our systems. Where we rely on consent, you may withdraw that consent at any time.

Sharing your information

We do not sell your personal information. We may share it where reasonably necessary with trusted service providers that support our IT, hosting, communications or professional services, with professional advisers, or with regulators, law-enforcement bodies and other authorities where required by law. Service providers are expected to protect personal information and use it only for the relevant purpose.

International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure that personal information is protected in accordance with applicable UK data protection law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, regulatory or reporting requirements. The appropriate retention period depends on the nature of the information and our relationship with you.

Cookies

This website does not intentionally use advertising or analytics cookies. Essential hosting or security technologies may be used where necessary for the website to operate securely. If non-essential cookies or analytics are introduced in future, this notice and the site's cookie arrangements should be updated accordingly.

Your rights

Under UK data protection law, depending on the circumstances, you may have rights to request access to your personal information, ask for inaccurate information to be corrected, request deletion or restriction of processing, object to certain processing, and request transfer of information in a portable format. Where processing is based on consent, you may withdraw consent at any time.

To exercise your rights, please contact us at enquiries@aughtersons.com. We may need to verify your identity before responding.

Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Changes to this notice

We may update this privacy notice from time to time to reflect changes to our services, website or legal obligations. The latest version will be published on this page.